AI Customer Support Agent Kit
Price: ₹399 (one-time purchase)
Format: ZIP (4 PDFs + Python agent + n8n workflow + prompts)
Delivery: Instant download after payment is confirmed.
Category: AI Agents
Description
Draft support replies grounded only in your own policies, with cited sources and escalation flags for refunds and complaints. Python, n8n and prompts. Grounded, cited support reply drafts with automatic escalation flags. Give your support inbox a first-draft assistant that answers only from the policies and FAQs you write. Each draft names the sections it used, lists any question your content does not answer, and flags refunds, complaints and upset customers for a person. The kit includes a Python agent, an importable n8n webhook workflow you can connect to your inbox or help desk, a no-code prompt for any AI chat, and six task prompts for building your knowledge base, finding gaps and reviewing quality. Nothing is sent without a person approving it. Who it's for E-commerce sellers, SaaS teams and service businesses that answer repeated customer questions by email, chat or help desk. What it does • Replies grounded only in your knowledge base, with the source sections listed • Intent and urgency classification across 8 common support categories • Escalation flags for refunds, chargebacks, legal threats and upset customers • Unanswered-points list that exposes gaps in your FAQ • Prompt-injection and privacy protection tested with included samples • Python agent, n8n workflow, no-code prompt and 6 task prompts included Benefits • Answer repeat questions faster without retyping the same reply • Keep replies consistent with your written policy • Reduce the risk of invented refund terms or delivery promises • Route sensitive tickets to the right person early • Improve your FAQ using real questions it could not answer What's inside • 4 PDF guides (41 pages): Start Here, Build Guide, Prompt Pack, Testing, Security & Costs • Runnable Python agent (standard library only) with 22 automated tests, batch mode and cost limits • Importable n8n workflow with input validation and review rules • System prompt, a no-code prompt for any AI chat, and 6 task prompts (TXT + CSV) • 3 sample inputs, including a prompt-injection test • Editable Markdown sources, README, license and checksum manifest Three ways to use it 1. No-code: paste the prompt into ChatGPT, Claude or Gemini (5 minutes) 2. Python: run the agent on one file or a whole folder (Python 3.11+, nothing to install) 3. n8n: import the workflow and call it from a form, sheet or app Use cases • An online digital-products store drafts replies to 'I did not get my download link' messages using its delivery FAQ. • A SaaS startup triages trial users' setup questions and flags billing disputes for the founder. • A Dubai salon answers booking-change and cancellation-fee questions from its written policy only. • A D2C clothing brand replies to size-exchange requests in English or Hindi, matching the customer's language. • A help desk team uses the knowledge-gap list to see which questions their FAQ does not yet answer. Requirements • For the no-code route: any AI chat account • For the code route: Python 3.11 or newer • For real AI results: an Anthropic or OpenAI API key (paid per use) or a free local model with Ollama • Optional: n8n Cloud or self-hosted n8n Running costs The kit is a one-time payment. AI model usage is billed by your provider per use; the kit includes cost limits and a cost formula. Free options: the offline demo mode and local models via Ollama. Honest notes • The agent produces drafts and structured data. It never sends, posts, pays or changes records — a person reviews and acts. • Tested offline and in n8n against a local test server; live provider calls need your own key. • Results depend on your inputs and model. No income or results are promised. FAQs Q: Will it make up answers if my FAQ does not cover the question? A: It is instructed not to. Uncovered questions go into unanswered_points, the reply says the team will check, and the ticket is flagged for human review. Q: Can it send replies or issue refunds? A: No. It produces reply drafts and flags. A person sends replies and handles every refund or account change. Q: Does it reply in Hindi or Arabic? A: It replies in the customer's language when the model supports it. Check non-English drafts before sending, especially for policy details. Q: Do I need a help desk tool? A: No. You can paste messages into the no-code prompt or run the Python agent on a file. The n8n webhook workflow is there if you want to connect email or a help desk by adding your own nodes. Q: How large can my knowledge base be? A: The input field allows about 12,000 characters, which fits most small-business policy sets. For larger sets, split by product or topic and pass the relevant part. Want all 20 agent designs, a full course and a research agent? See the AI Agent Builder Master Kit on DigiCools. License: single-buyer license — use and modify for personal and commercial projects, including client work; no resale or redistribution. Version 1.0.0 · ZIP 374 KB · Instant download
What's included
- 4 PDF guides — 41 pages (Start Here, Build Guide, Prompt Pack, Testing, Security & Costs)
- Runnable Python agent — 22 automated tests, batch mode, cost limits
- Importable n8n workflow with validation and review rules
- 8 prompts — system, no-code (any AI chat) and 6 task prompts (TXT + CSV)
- 3 sample inputs incl. a prompt-injection test
- Editable sources, README, license, manifest · ZIP 374 KB
Frequently asked questions
What is inside the customer support agent kit?
4 PDF guides (41 pages), a runnable Python agent with 22 automated tests, batch mode and cost limits, an importable n8n workflow, a system prompt, a no-code prompt and 6 task prompts (TXT + CSV), 3 sample inputs, and editable sources.
Will it make up answers my FAQ does not cover?
It is instructed not to. Uncovered questions go into an unanswered-points list, the reply says the team will check, and the ticket is flagged for a person to handle.
Can it send replies or issue refunds by itself?
No. It produces reply drafts and flags only. A person sends replies and handles every refund or account change.
Do I need a help desk tool to use it?
No. You can paste messages into the no-code prompt in ChatGPT, Claude or Gemini, or run the Python agent on a file. The n8n webhook workflow is there if you want to connect email or a help desk.
Tags: customer support, ai agent, support automation, help desk, faq assistant, e-commerce support, saas support, n8n workflow, python agent, reply drafts, prompt kit